Print and reprint receipts

Swipee creates a receipt record for every completed sale. Printing is optional and happens after the transaction is safe, so a printer problem can never undo a payment.

Print after a sale

1. 1
   Complete the sale.
2. 2
   On the receipt screen, choose Print.
3. 3
   If the printer has gone to sleep, Swipee reconnects and retries once.
4. 4
   Start the next payment whether or not the customer wanted paper.

Turn on automatic printing under the printer settings only after a successful test print.

What the receipt shows

• Business and store details
• Sale date, time, and reference
• Items, quantities, and prices
• Discounts and tax
• Total and recorded payment method
• Cashier and customer details where applicable

Fee and net rows are hidden during the pilot. Card records do not include a full card number because Swipee does not collect one.

Reprint later

1. 1
   Open Transactions.
2. 2
   Find and open the sale.
3. 3
   Choose Receipt or Print receipt.
4. 4
   Select the paper width if the dashboard asks, then print.

Swipee uses the same server-built document on Android, iPhone, and the dashboard. A later copy is marked REPRINT, so it cannot be mistaken for a second sale.

Correction receipts

Voids, refunds, and returns keep their own correction record and printable receipt. The original sale remains in history with its later corrections attached.

If printing fails

The sale remains complete. Check the printer, paper, and Bluetooth connection, then print again from the transaction. The attempt and the printer's error are recorded under Settings → Shop Health in the owner dashboard.

Digital sending by SMS or email is not available in the current receipt screen. If the customer does not need paper, the sale stays searchable by its reference in your transaction history.

Next steps

• Pair a receipt printer
• Find a transaction
• Refunds and correcting a mistake