Transfer stock between stores

Request, dispatch, and receive goods between locations without changing what the business owns overall.

Updated 13 September 2026

A transfer moves stock from one Swipee store to another. It changes what each location holds but never changes the business-wide total.

Request a transfer

You need at least two active stores.

  1. 1
    Open Inventory → Transfers in the owner dashboard.
  2. 2
    Choose New transfer.
  3. 3
    Select the sending and receiving stores.
  4. 4
    Add the items and quantities requested.
  5. 5
    Add a note if useful, then choose Request transfer.

At this point nothing has left the sending store.

Dispatch what actually leaves

Open the requested transfer and enter the quantity being sent for each line. A manager or owner must approve dispatch with their PIN because this is the moment stock leaves the building.

The sending store's stock falls by the dispatched quantity, not merely the requested quantity. If only part fits on the van, record the part that really left.

Receive at the other store

When the goods arrive:

  1. 1
    Open the transfer.
  2. 2
    Choose Receive.
  3. 3
    Enter what actually arrived for each line.
  4. 4
    Confirm.

The receiving store rises by that quantity. If only part arrives, the transfer stays Partially received so the remainder can be received later.

Statuses

StatusMeaning
RequestedPrepared, but nothing has left yet
Dispatched / In transitGoods have left the sending store
Partially receivedSome dispatched goods arrived; some remain outstanding
CompletedEverything dispatched was received
CancelledThe active transfer was stopped

Each status change records who did it and when.

A quantity does not match

Record what was dispatched and received, not what the paperwork promised. The three columns — requested, dispatched, received — preserve the difference so you can investigate the missing or unsent stock without falsifying either store's count.

Next steps

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