Review sign-in and security activity

Swipee keeps a log of the security events on your account so you can spot anything you did not do.

Open it

Go to Settings → Security → Security activity.

What is recorded

• Sign-ins, including device-code sign-ins on till phones
• Sign-outs
• Password changes
• Two-step verification turned on or off
• Profile and security setting changes

Each entry carries the action and when it happened.

Reading it

Scan for events you cannot account for:

• A sign-in at an hour when your shop is closed.
• A device-code sign-in you did not generate a code for.
• A security setting change you did not make.

If something looks wrong

Act in this order:

1. 1
   Change your password immediately.
2. 2
   Turn on two-step verification if it is not already on.
3. 3
   Open Devices and remove every phone you do not recognise.
4. 4
   Check Transactions and Cash-out for activity you did not authorise.
5. 5
   Contact support with the dates and details.

Habits that keep the log meaningful

• Give each till device its own login code and its own name.
• Remove devices as soon as they leave your control.
• Check the activity list at the end of each month.

Next steps

• Manage stores and devices
• Contact Swipee support