Change your password

Your password protects your takings, your customer records, and your balance. Change it the moment you think anyone else has seen it.

Change it

1. 1
   Open Settings → Security.
2. 2
   Choose Change password.
3. 3
   Enter your current password.
4. 4
   Enter the new one and confirm it.
5. 5
   Save.

The change is recorded in your security activity so you can see when it happened.

Password rules

• At least 8 characters, at most 128.
• Anything you like inside that — length beats complexity.

Choosing one you will remember

Three unrelated words joined together are long, memorable, and hard to guess. What matters most:

• Do not reuse the password from your email or mobile-money wallet.
• Do not use your business name, your phone number, or a date.
• Do not share it with staff — use till login codes instead.

Forgotten password

Use Forgot password on the sign-in screen and follow the link sent to your registered email. This is why confirming your email at registration matters — without a confirmed address, recovery has to go through support and takes longer.

After changing it

Sign in again on every device you use. If a device you no longer control was signed in, also remove it in Devices — see Manage stores and devices.

Next steps

• Turn on two-step verification
• Review sign-in activity