Your data and privacy

Swipee holds business records on your behalf. Here is plainly what that means.

What Swipee stores

• Your account details: name, phone number, email, business details.
• Your trading records: transactions, items, stock movements, receipts.
• Customer records you choose to create.
• Security events: sign-ins, password changes, setting changes.

What Swipee never stores

• Full card numbers. Card payments keep only the card type and the last four digits.
• Your password. It is stored only as a one-way hash that cannot be reversed.
• Your one-time codes, beyond the few minutes they are valid.
• Your customers' mobile-money PINs. Swipee never asks for them, and neither should anyone claiming to be from Swipee.

In transit and at rest

Traffic between your app or browser and Swipee travels over an encrypted connection. Access to your business data requires your credentials, and every request is tied to your merchant account.

Cookies on the website

The Swipee website asks for your cookie choices on first visit. Necessary cookies keep you signed in and cannot be turned off; performance, personalisation, and analytics cookies are optional and can be changed at any time from the cookie settings link.

Your customers' data

If you record customer details, that information belongs to your business and you are responsible for it. Collect only what you need, tell customers why you are asking, and delete records when they ask you to.

Getting your data out

Your transaction and inventory history is exportable from the dashboard. If you ever leave Swipee, your records leave with you.

Requests and questions

For access, correction, or deletion of your account data, contact support with your merchant details.

Next steps

• Review sign-in activity
• Contact Swipee support