Cash-out availability

Swipee's planned cash-out service lets a merchant turn a processed-payment balance into physical cash through an approved agent. It is not a live merchant service during the current pilot.

What the prototype demonstrates

• choosing an agent with enough stated float,
• reserving an amount from an available balance,
• issuing a six-digit one-time handover code,
• returning a reserved amount if the request expires or fails.

These records are for testing only. They do not represent money owed to you or held by a real agent.

When live cash-out launches

Swipee will publish the supported locations, fees, limits, agent checks, and dispute process before merchants can use it. A real journey will require you to count the cash before confirming with a short-lived code.

Safety now and later

• Do not meet anyone claiming to be a Swipee cash-out agent during the pilot.
• Never send a future one-time handover code over the phone or by message.
• Swipee support will never ask you to test a withdrawal using your own money.
• Meet agents in a public place during trading hours.

Next steps

• Your Swipee balance
• Change your password