Turn on two-step verification

Add a second check at sign-in so a stolen password is not enough to reach your money.

Updated 21 August 2026

Two-step verification means signing in needs something you know (your password) and something you have (your phone). It is the single strongest thing you can do to protect a Swipee account.

Choose a method

MethodHow it worksBest for
Authenticator appA code that changes every 30 seconds in an app on your phoneEveryone — it works without network or airtime
SMSA code sent to your registered numberMerchants who prefer not to install another app

An authenticator app is more secure, because a code in an app cannot be intercepted the way a text message can.

Turn it on

  1. 1
    Open Settings → Security.
  2. 2
    Switch on Two-step verification.
  3. 3
    Choose Authenticator app or SMS.
  4. 4
    For an authenticator app, scan the code shown with your app, then enter the six digits it generates to confirm.
  5. 5
    For SMS, confirm your phone number and enter the code you receive.
  6. 6
    Save.

Signing in afterwards

Enter your email and password as usual, then the six-digit code. Codes are short-lived — if one is rejected, wait for the next and try again.

Losing your phone

If you lose the phone holding your authenticator app, contact support with your merchant details. Turn on two-step verification only once you are confident you can reach your codes.

For staff

Staff on till devices sign in with a device code and do not need their own two-step setup. Protect the owner account — that is the one that can move money.

Next steps

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